Shipping policy

Last updated: 22 September 2026


We aim to provide a smooth and organized delivery and installation experience for every Frame Interiors UAE customer. Delivery and installation are arranged according to the approved project scope, production completion, and site conditions.

Delivery & Installation

  • Standard delivery and installation are included in approved quotations and website prices unless otherwise specified.
  • Furniture is delivered and installed at the customer's location by our professional team.
  • Delivery dates are arranged after production completion and customer confirmation.
  • Installation is completed according to the approved project scope and site conditions.

Production Timeline

  • Standard furniture production usually takes 7–10 working days.
  • Custom-made furniture typically requires 10–14 working days.
  • Large-scale furnishing or interior projects may require separate project schedules.
  • Timelines may vary depending on design complexity, material availability, fabric selection, project size, and customer-requested changes.

Delivery Areas

Frame Interiors UAE provides delivery and installation services across all Emirates, including:

  • Ajman
  • Sharjah
  • Dubai
  • Abu Dhabi
  • Al Ain
  • Fujairah
  • Ras Al Khaimah
  • Umm Al Quwain

Remote Area Deliveries

  • Some remote UAE locations may require additional delivery charges.
  • Remote areas may have specific delivery schedules or designated delivery days.
  • Examples may include Al Dhafra, Liwa, Ruwais, Al Ain outskirts, and other distant locations.
  • Additional costs and estimated delivery schedules will be shared before order confirmation where applicable.

Customer Access Requirements

  • Customers must ensure suitable lift access, staircase access, doorway clearance, and overall site readiness before delivery.
  • If furniture cannot be moved into the premises due to access restrictions, Frame Interiors UAE will not be responsible for resulting delays or additional costs.
  • Additional manpower, special handling equipment, crane services, dismantling work, or re-delivery may incur extra charges.

Delivery Delays

Delivery dates are estimates and may be adjusted due to operational requirements or circumstances beyond our reasonable control.

  • Material availability.
  • Production requirements.
  • Customer-requested modifications.
  • Public holidays.
  • Transportation and logistics schedules.
  • Unexpected circumstances beyond our control.

Working Schedule

  • Factory Operations: Saturday to Thursday.
  • Factory Closed: Friday.
  • Customer Meetings: Monday to Saturday.
  • Sunday Appointments: May be available by prior arrangement and subject to availability.

Need Help With Your Delivery?

For delivery, installation, scheduling, or project-related inquiries, please contact our team.

Frame Interiors UAE
Phone: +971 50 809 4122