When you contact Frame Interiors UAE, request a quotation, book a consultation, or place an order, we may collect information such as:

• Full name
• Phone number
• Email address
• Delivery or project location
• Billing information where required
• Project and furniture requirements
• Furniture preferences and design requirements
• Measurements and project dimensions
• Material, fabric, color, and finish selections
• Information provided through website forms or direct communication

Information provided to us may be used for the following purposes:

• Preparing quotations and project proposals.
• Arranging consultations and home visits.
• Taking measurements and discussing design requirements.
• Processing and managing customer orders.
• Manufacturing custom furniture and interior products.
• Arranging delivery and professional installation.
• Providing customer support and after-sales assistance.
• Communicating project and order updates.
• Understanding customer requirements and preferences.
• Improving our products, services, and website experience.

Frame Interiors UAE does not sell, rent, or trade customer personal information to third parties.

Information may be shared only where reasonably necessary to complete a customer's project or provide requested services, including with:

• Delivery and logistics providers
• Installation teams
• Payment processing providers
• Service providers supporting our business operations
• Other parties directly involved in completing the customer's project

We aim to share only the information reasonably required for the relevant service or business purpose.

Frame Interiors UAE takes reasonable measures to protect customer information against unauthorized access, misuse, disclosure, alteration, or loss.

Access to customer information is limited to authorized individuals and service providers who require the information to perform their responsibilities.

While we take reasonable steps to protect information, no website, online communication method, or electronic storage system can be guaranteed to be completely secure.

Our website or services may use third-party platforms or services, such as payment providers, analytics services, communication tools, delivery providers, or other technology services.

These third parties may process information according to their own privacy policies and terms. Frame Interiors UAE is not responsible for the privacy practices or policies of third-party websites or services that we do not control.

Where payments are processed through third-party payment providers, payment information may be handled directly by the relevant payment service provider.

Frame Interiors UAE does not intentionally store complete payment card details unless such information is specifically required and securely handled as part of an authorized payment process.

We may retain customer information for as long as reasonably necessary to provide our services, manage customer relationships, maintain project and order records, handle warranty or after-sales matters, resolve disputes, and maintain appropriate business records.

When information is no longer reasonably required for these purposes, we may securely delete or otherwise dispose of it where appropriate.

Our website and services are intended for general customers and are not specifically directed toward children.

We do not knowingly request personal information from children for purposes unrelated to providing our services.

Our website may contain links to external websites, platforms, or services.

Once you leave the Frame Interiors UAE website, the privacy practices and policies of the external website will apply. We recommend reviewing the privacy policy of any third-party website you visit.

Frame Interiors UAE may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or privacy procedures.

Any updated version will be published on this page. The revised policy will become effective when it is posted unless otherwise stated.